AI voice agents that answer calls and take bookings
A voice assistant that picks up the phone, understands what the caller needs, books the appointment or arranges a call-back, and logs every call.
Free call. Honest advice, even if the answer is “you don’t need AI for this”.
- Calls
- Bookings
- Call-backs
The basics
What is an AI voice agent?
An AI voice agent is an assistant that speaks with callers, understands what they need and completes the task. Agentiq BD builds AI voice agents that answer calls, take bookings and arrange call-backs, connected to your calendar and CRM so nothing is lost between the call and your records.
- Calls
- Bookings
- Call-backs
In plain words
It works like a receptionist with your calendar open and your FAQ sheet beside them. Callers speak normally. The assistant answers what it can, books what it is allowed to, and passes everything else to your team with a short summary.
Key terms
- AI voice agent
- An assistant that talks with callers on the phone, understands the request and completes the task.
- AI receptionist
- An AI voice agent set up to answer a business’s incoming calls, questions and bookings.
- Speech-to-text
- The step that turns the caller’s words into text so the agent can understand them.
How it works
From request to result, step by step.
- 01
The call is answered
Calls to your number, or the calls you choose to route to it, are picked up by the voice agent.
- 02
It understands the request
Speech becomes text, the agent works out what the caller wants and asks follow-up questions.
- 03
It completes the task
It answers the question, checks your calendar and books a slot, or records a call-back request.
- 04
Your records are updated
A call summary and any booking are saved to your CRM or inbox. Urgent calls go straight to a person.
One voice agent · every line answered at once
PipBangla · English
Shirin H.BN
Listening · 0:01
Caller
Jamal H.BN
Ringing
Incoming call · picked up on the first ring
Nusrat B.BN
Answering · 0:04
Caller“How much is a skin specialist visit?”
Pip
Rafiq N.BN
Saved · 0:06
Caller“My father fainted, what do I do?”
Pip“Connecting you to the duty doctor now.”
Transferred to a person
- 01
The call is answered
1 - 02
It understands the request
1 - 03
It completes the task
1 - 04
Your records are updated
1
Sound familiar?
What changes when it is in place.
The everyday problems this service is built to remove, and what the same work looks like afterwards.
Today
With AI Voice Agents
Today: Calls ring out while staff are with customers
Afterwards: Every call is picked up, even at the busiest time
Today: Bookings are lost outside office hours
Afterwards: Callers book or request a call-back at any hour
Today: Call notes live in a notebook or someone’s memory
Afterwards: Each call summarised and saved where the team can see it
Today: Staff repeat opening hours and directions all day
Afterwards: Routine questions answered without interrupting anyone
What you get
What we build for you.
Every project is scoped to your process, so the exact list is agreed in discovery. These are the pieces we typically deliver.
- 01
Call answering for common questions, opening hours and directions
- 02
Appointment booking against your real calendar
- 03
Call-back requests logged with the caller’s details and reason
- 04
Handover to a person for urgent or complex calls
- 05
Call summaries sent to your CRM or inbox
Included in every build
Scoped permissions
Each part of the system gets only the access it needs.
Testing for failure cases
We test what happens when inputs are wrong, missing or unexpected.
Monitoring
You can see that it is running, and we are alerted when it is not.
Documentation & handover
Written down so your team understands and can maintain it.
Support after launch
The support plan is agreed with you before we start.
Use cases
Where it fits in.
Example scenarios to show how this works in practice. Yours will be shaped around your own process.
Healthcare
ExampleClinic appointment line
Books, moves and confirms appointments against the doctors’ real calendars, and passes medical questions to staff.
Beauty & wellness
ExampleSalon bookings
Takes bookings for a specific service and stylist while the team is busy with clients.
Field services
ExampleService call-backs
Records the address, the problem and a preferred time, and creates a job request for the team.
Is it right for you?
An honest fit check.
We would rather tell you now than sell you something you do not need.
A good fit for
- Clinics, salons and service businesses that miss calls while busy
- Teams that lose bookings outside office hours
- Businesses that want every call logged and summarised
Probably not yet if
- Most of your calls are negotiations or sensitive conversations
- You need a language or accent we have not yet tested with your callers (we test before you commit)
- Call volume is low enough for one person to answer comfortably
Not sure which side you are on? That is exactly what the discovery call is for.
Talk it through with the engineer who would build it.
Tell us how the work runs in your business today, and we will tell you what is worth doing first.
How we work with you
Three steps, and you approve the plan first.
01Discovery
We listen first.
A conversation about the problem and the workflow behind it. We ask questions, look at how you work today, and tell you honestly whether AI, automation or plain software is the right fit.
A clear view of what is worth building.
02Plan
We agree the plan.
We propose the architecture, the integrations and the risks, often starting with a working prototype of the core workflow. You see a clear estimate before anything is built.
A scoped plan and estimate you have approved.
03Build & support
We build, we stay.
The system is built and tested for accuracy, permissions and failure cases, then deployed with access control and monitoring. Support after launch is agreed with you up front.
A system in daily use, with support in place.
FAQ
Common questions
Have a question about AI voice agents that is not here?
Ask us on WhatsAppCan a voice agent book appointments?
Yes. It checks availability in your calendar, confirms a slot with the caller and records the booking, with a confirmation sent by message if you want one.
What if the caller wants a person?
The agent transfers or arranges a call-back. You decide which situations always go to a person, such as urgent or sensitive calls.
Does it work in Bangla?
Language quality varies by use case and phone line, so we test with your real call scenarios during discovery and tell you plainly what works before you commit.
How do pricing and project timelines work?
Each package lists a starting price and a typical timeline, for example AI & Workflow Automation from $500 in 1–4 weeks. The exact price depends on integrations and complexity, so after a discovery conversation we send a fixed scope and quote for you to approve before work starts. Not sure where to begin? The 48-Hour AI Business Audit is free.
Do you provide ongoing maintenance?
Yes. Support and improvement after go-live are part of how we work, and the scope is agreed with you as part of the project: documentation, training, monitoring and a support plan.
Next step
Ready to talk about AI voice agents?
Book a free discovery call. We will look at how the work runs today and tell you honestly what is worth building first.
Not sure where to start? Ask for an AI Business Audit or email sales@agentiqbd.com